Customer Feedback

 

We are very interested in your views on our products, our service and and our web site ... in fact, we would like to hear how you feel about anything connected with Highland Stoneware! Let us know what we are doing well, what we could improve and what you would like us to change.

Click here to leave us a message ...

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Rob Collins said at 14:10 on Tuesday 13th of September 2011:

A quick note to acknowledge delivery of my order, a cheese dish in Seascape. It is truly beautiful and will make a marvellous centrepiece to the table. Next on the shopping list: a fine selection of cheeses, grapes, cheese knife & a good wine! I know my wife will be thrilled and delighted on her birthday when she opens it, as it will be a splendid addition to the rest of our service. A huge thank you to you and your colleagues

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C SANGSTER said at 0:36 on Monday 1st of August 2011:

MANY THANKS TO ALL THOSE INVOLVED IN MAKING MY BEAUTIFUL THISTLE PLATTER, ESPECIALLY THE ARTIST FOR PUTTING 4 BUMBLEBEES - ONE FOR EACH OF MY CHILDREN!

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Sue Murray said at 12:30 on Tuesday 1st of March 2011:

I thought you'd like to know this. My son lives in Christchurch, NZ. All the crockery and glass fell off the shelves in the recent earthquake. Everything was in smithereens EXCEPT for the Highland Stoneware which I have given them over the years! It survived the earthquake! Good advertising material!

Highland Stoneware Replied::
Hopefully your family were unharmed, apart from the obvious shock of it all. We got the message with mixed feelings. It seems odd to be pleased about a good result coming from such a horrific happening, but as you say a great advert for us!

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susan said at 13:29 on Tuesday 21st of December 2010:

Thank you very much for sending out my 4 dinner plates and 4 soup bowls. They arrived so quickly and in excellent order. Thank you Alison, for picking out such excellent run of kiln items. Have a wonderful Christmas break and all the best for 2011

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LM said at 16:19 on Thursday 16th of September 2010:

To whom it concerns: The badger mug is charming, captivating, funny. Just marvelous, and it gives us daily pleasure. The small beach scene serving platters are brilliantly evocative of nw coast beaches. Your artists are very talented indeed. Best wishes, LM

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CH and SC said at 16:17 on Thursday 16th of September 2010:

We’d like to thank you very much for the beautiful house sign that you made for us. The kingfisher and flowers are lovely. Thank-you very much. Best wishes, CH and SC

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Padraig said at 16:15 on Thursday 16th of September 2010:

Hello Tracey & Norah, Just letting you know that we received our order earlier in the week and we're absolutely delighted with it. It's beautiful and a credit to the craftsmen and women in your factory. Thank you, Pádraig

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Dr Jenny Andrew said at 16:13 on Thursday 16th of September 2010:

Hi, I just wanted to let you know how pleased I am with the children's set I ordered for my nephew's Christening. It arrived yesterday, and my husband (the Godfather) and I are really, really delighted with it. I've been showing off pictures of it to my colleagues this morning, and one of them is considering placing an order with you for her Goddaughter's Christening. You really must get a picture of those puffins on your website - they are so cute! Many thanks for a great service, Jenny

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patrick & diane anderson ( Forfar angus said at 13:23 on Sunday 10th of January 2010:

During September I had a few days at Ullapool and called at your workshop in Ullapool and the staff there were so nice and helpful and kind. Came home with 2 Highland Stoneware cups/mugs for presents to my wife for Christmas . We love them so we are now looking at presents for friends in the USA

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Marie Holt said at 14:14 on Friday 20th of November 2009:

Just to let you know that the lid arrived safely today and fits perfectly. I love the bee on top and am happy that I can use my favourite teapot again! Thanks for all your help. Kind regards Marie Holt

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