Customer Feedback

 

We are very interested in your views on our products, our service and and our web site ... in fact, we would like to hear how you feel about anything connected with Highland Stoneware! Let us know what we are doing well, what we could improve and what you would like us to change.

Click here to leave us a message ...

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Lisa HARDMAN said at 14:29 on Tuesday 6th of May 2014:

Amazing. Just ordered a whole set plates mugs bowls etc in the beautiful sheep design and every single peace is unique. We are so over the moon. Delightful friendly and very patient people to deal with. Thank you so much.

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Ann Brock said at 12:24 on Saturday 6th of July 2013:

We bought 2 of your 'sheep' mugs in 1987 in scotland on our farewell trip around uk before we emigrated to Australia later that year and have always treasured them. Imagine our surprise when a B+B in Hampshire had 2 exact same mugs in their tea making facilities. On enquiring where they got them the owners said they were a wedding gift of 6 and only these 2 were left, bought for them in 1987!! I decided we had to have some more but realised the chances of the same design still being available after 16 yrs was remote but there they are on yr website so am ordering 2 more as memories of the wonderful 6 wk holiday we just had.

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Fiona Forsyth said at 10:30 on Thursday 2nd of May 2013:

I received my order yesterday afternoon, perfectly packaged and delivered, I just wanted to email to let you know that we are absolutely delighted with the dishes, they are utterly gorgeous and I cannot thank you all enough for the work put into this for us. My hubby and I had our silver wedding anniversary 2 years ago, and I had been holding out for the perfect dishes to get with some of the gift money we received at the time. I can honestly say I am so glad that I held out rather than buying the usual. My workmates were awestruck with the dishes, so hopefully that will introduce your wares to them as well. Many many thanks for a lovely job done.

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liz gibson said at 19:45 on Wednesday 17th of April 2013:

Just bought on ebay a matching mug to a wall plaque we bought on holiday in the highlands many years ago. It features diving birds either geese or ducks. Would love to see on your website pictures of vintage items produced by yourselves. We now are lucky to have lived in the highlands for 12 years.

Highland Stoneware Replied::
Agreed, this is on the 'to-do' list. We have plans, but it takes time. In the meantime our book covers a great deal for our 1st 25 years: http://www.highlandstoneware.com/category.php/8/Our-Book.html We have done many individual pieces, every one different, so don't have a complete record. Yours sounds like one of these, so look after it !

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Karen Richard said at 13:03 on Saturday 19th of January 2013:

In 1983 my lovely sister bought me some culkein plates and bowls and over the years, I have added pasta bowls, cups, baby cups, jugs and friends have added fish plates, ashets and salad bowls. They are a constant source of pleasure and of happy memories every day, thank you!

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Catherine Mein said at 17:31 on Saturday 27th of October 2012:

Quite simple - I just love your pottery and have become addicted to it!

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Craig & Joanne Martin said at 14:01 on Saturday 7th of April 2012:

We received two coffee mugs as an engagement gift 20 years ago. Still use them everyday. Best gift we received. Plan on coming home to Scotland soon and will be looking for more Highland Stoneware. Craig & Joanne Port Elgin Canada

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Ingrid von Unruh said at 15:20 on Friday 13th of January 2012:

Hello Highland-Stoneware-Team, Our X-mas order arrived safe and fast. I love the mug of the year with the geese! 1977 we bought a set of Highland-Stoneware. Since that time we are using it every day and enjoying it. Do you consider to make a larger tea-pot? We would appreciate it. But maybe it would be too heavy.......... Hoping visting Lochinver in 2013. Greetings from Northern Germany to the Highlands Ingrid

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HB and MS said at 10:48 on Saturday 15th of October 2011:

Just to let you know all our wedding dishes arrived yesterday in good condition. They're lovely and we hope we can add to our collection in the future! For now we're looking forward to using the dishes to serve Thanksgiving dinner to our friends.

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Joachim Loewen said at 17:20 on Friday 30th of September 2011:

Hallo Ladies and Gentlemen, many thanks for your rapid delivery. Before 30 years ( May 1981) we stay in holidays in Ullapool for some days. At this time we heard about your toppery in Lochinver. We visit you and buying a complete coffee-set of Celadon Floral. Now I look in the internet, found you and reorder one saucer in Celadon Floral and some cups and saucers in Thistle. The colour of Celadon Floral is the same as 30 years before. Congratulations for this good work. Many thanks for this. Best wishes, Ute Weichert and Joachim Loewen Dresden July 2011

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